Trade show exhibiting can be incredibly valuable to your marketing efforts – or incredibly frustrating – depending on how well you collect and follow up with leads. The right trade show lead capture tools can make a huge difference in how many leads you collect, how organized they are, and how quickly you can turn conversations into sales opportunities.
Whether you’re a first-time exhibitor or a seasoned pro looking to improve results, here’s a helpful breakdown of popular lead capture tools, along with practical tips on how to use them effectively.
Why Trade Show Lead Capture Matters
Trade shows are full of stimuli for booth visitors. Your conversations with these prospects are often short and you may have multiple people to engage with at one time. Therefore, relying on memory (or a stack of business cards) can often compromise effective follow-up.
Good lead capture tools help you:
In short, they help turn booth traffic into sales opportunities.
1. Trade Show Lead Capture Apps
Dedicated trade show lead capture apps are one of the easiest and most popular solutions for exhibitors. These apps let you scan attendee badges, business cards, or QR codes and instantly store contact details. Most allow you to add notes, rate leads, and sync everything to your CRM.
Examples of lead capture apps include iCapture, Blinq, Eventleaf, Swapcard, LeadSquared, Cvent, LeadCapture, atEvent, vFairs, Tendro, EventDex and others. A simple web or AI search will uncover a full array of lead capture apps for your evaluation.
These apps are fast and easy to use, requiring no manual or paper entry. They centralize all leads in one place making post-show follow-up easier.
With trade show lead capture apps, the key is to not just scan and move on. Rather, have your booth staff add a quick note or two after each scan that may include prospect needs and timing, products discussed, interest level, and other pertinent information to assist with follow-up.
2. Show-Provided Badge Scanners
Trade show sponsors sometimes offer badge-scanning capability as part of the exhibitor package or as a paid add-on. This provided technology requires minimal setup and accurately collects attendee data.
While convenient, the show-provided badge scanners can be a bit pricey as an add-on. In addition, lead customization may be limited so be sure to check features before opting in,
Badge scanners work well if your goal is capturing a high volume of contacts with ease. If you want better lead quality and information, consider pairing badge scanning with a mobile app.
3. QR Codes for Self-Service Lead Capture
QR codes are simple, affordable, and surprisingly effective – especially for busy booths. They provide an easy way for show attendees to proactively access product information, demos, and visit the company website.
QR codes can also connect to a short form for the booth visitor to enter his or her contact details to learn more or schedule a follow-up interaction.
QR codes can be placed on booth signage, placards, giveaways, business cards, staff badges, and videos.
Benefits of using QR codes at your booth:
4. Tablet-Based Lead Capture Forms
Using tablets at your booth is still a solid option. Tablets can be used to collect lead information, fulfill demo requests, and have attendees schedule follow-up appointments. Moreover they can be used by booth visitors to sign-up for newsletters, enroll in contests or be notified about promotions.
With tablets, you can fully customize questions and benefit from easy data export. Be aware that if your booth gets crowded, shared tablets can slow things down. In high-traffic booths, combine tablets with scanning apps or QR codes to keep things moving.
5. CRM-Integrated Lead Capture Tools
If you already use a CRM tool like HubSpot, Salesforce, or Zoho, connecting your trade show lead capture directly to your CRM can save time and effort. Your leads won't get delayed and your sales teams get faster access for timely follow-up. Plus tracking and comparing results from a show will be easier.
For a CRM-integrated lead capture tool, create a dedicated trade show campaign or tag in your CRM so you can track performance, conversions, and revenue from each trade show.
6. The Human Side of Lead Capture
No matter how good your tools are, lead capture should never feel robotic to your prospects. When talking with potential buyers, ask a few qualifying questions to determine if they are viable prospects. Explain why you are capturing their information and establish follow-up expectations.
As you are collecting contact information, keep conversations natural and friendly. People are far more likely to respond during follow-up when the interaction felt genuine and personal.
7. Post-Show Follow-Up Tools
Lead capture doesn’t end when the show floor closes. This is where results are made or lost.
Helpful post-show follow-up tools include:
Plan to follow up within 24–72 hours after the show. Waiting a week or more dramatically reduces response rates. For more after-show tips, click: trade show follow-up and/or achieving post-show sales.
Final Thoughts
When done right, trade show lead capture tools becomes less about collecting names and more about building relationships with prospects, understanding their needs, and turning them into happy buyers.
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